Website Great Oaks Bank
Position Summary: Operates a teller’s window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff.
Reports To: Head Teller/Office Manager
Responsibilities:
§ Accepts deposits, verifying cash and endorsements, issues receipts and completes any other documentation necessary.
§ Operates teller system.
§ Cash checks.
§ Processes coins brought in by customers.
§ Cross-sells the Bank’s services and products.
§ Processes credit card deposits and credit card advances.
§ Processes night deposit bags.
§ Redeems U.S. Savings Bonds.
§ Issues cashier checks.
§ Accepts loan payments and safe deposit box rental payments.
§ Answers customer inquiries and gives balances.
§ Balances transactions at end of day and verifies cash totals.
§ Takes night deposits.
§ May be responsible for closing and securing vault and doors.
§ Follow BSA, CIP and OFAC procedures as outlined in the BSA policy.
§ May assist with training, vault maintenance, scheduling, opening and closing.
§ Performs other duties as assigned.
Minimum Required Education, Experience, and Skills
§ High school diploma or equivalent.
§ One year of banking experience as teller or related business experience
§ Ability to read, analyze, interpret, and follow procedures and procedure manuals.
§ Ability to effectively present information and respond to questions from managers, customers, and the general public.
§ Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
§ Good interpersonal and communication (written and oral) skills.
§ Ability to deal tactfully and effectively with customers and fellow employees.
§ General knowledge of laws and regulations related to banking.
§ Self-starter with good organizational skills, detail oriented.
§ Proficient with Microsoft Office products and financial programs.
To apply for this job email your details to ibell@greatoaks.bank
